The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Changes

Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.

This online marketplace has revised its size classifications for women's and children's garments without notifying all users about the change.

Digital Channels Backlash

Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.

The company said the revised method more closely matches similar services.

They have suggested members to review their products and update the measurements by hand when needed, which has left users frustrated.

Size Classification Modifications

Before the change, the sizing featured one number and one letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement used to be a 12 but currently displays as UK 16-18.

Member Stories

Frankie Bridger, who creates plus-size fashion videos, said the change "makes both selling and buying harder".

"Not many brands say XL is a 20-22," the way the service now categorizes.

Stephanie Gallen, located in Scotland, stated items she posted with size 14 tags were displaying on the service as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.

Required Changes

Another shopper, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".

"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.

Platform Context

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update to its shipping options due to shopper criticism.